Services
Most enterprise deployments need more than software. Our services team covers everything between a signed proposal and a voice agent that is live, tuned, and trusted by a compliance team.
We connect the platform to the systems a team already uses: telephony and SIP trunking, CRM, ticketing, and scheduling tools, so a live agent can act on real customer data from day one.
Where a client's call data supports it, we fine-tune the speech and language stack for their vertical, accent range, and terminology, under agreed data handling terms.
For teams still deciding what to automate, we run a workflow audit and build a prioritized roadmap: what to automate first, what stays human, and what the compliance requirements are.
Once a deployment is live, our team monitors call quality through Vantage, updates scripts as products or regulations change, and runs regular quality reviews with the client.
For state and national programs, we support proposal development through pilot and scale-up, including citizen grievance redressal and farmer advisory voice services.
| Tier | Response time | Best for |
|---|---|---|
| Standard | Next business day | Single-product pilots and early deployments |
| Priority | Same business day | Live production deployments with defined SLAs |
| Dedicated | A named engineer and response window agreed by contract | Multi-product, multi-market, or regulated deployments |
