Work
AurigenX Labs is pre-revenue and building its first design-partner pilots. Here is the kind of outcome each product is designed to deliver, by vertical, as those pilots get under way.
Designed to run renewal outreach across four languages, cutting the manual calling load on a retention team while every call is quality-scored through Vantage.
Designed to sit on inbound service enquiries for a dealership network, so a lead reaches a qualified conversation before a human advisor ever picks up the phone.
Designed to confirm applicant details over a call for a lender, replacing a manual verification step that would otherwise need a scheduled callback.
Designed to handle citizen queries in the local language at a volume that would otherwise require a large seasonal call center.
Designed to route policy-servicing calls for an insurer, handing off complex claims to a human agent along with a full conversation summary.
Designed to handle service-reminder calls at a volume that would make manual outreach impractical, recovering appointments that would otherwise lapse.